Procedures for Formal Complaints for Reconsideration of Materials
The following steps will be used when an individual feels that further action is necessary to address concerns about a library resource. For the duration of this process, the material in question will remain in circulation in the library collection.
- A concerned patron who is dissatisfied with earlier informal discussions will be offered a packet of materials that includes the library’s mission statement, Materials Selection Policy, Reconsideration Form, and the Library Bill of Rights.
- Patrons are required to complete and submit a Reconsideration Reqiest Form to the Library Director.
- The Director, with appropriate professional staff, will review the Reconsideration Form and the material in question, to consider whether its selection follows the criteria stated in the Collection Development Policy.
- Within 15 business days, the Director will make a decision and send a letter to the concerned person who requested the reconsideration, stating the reasons for the decision.
- If the individual is not satisfied with the decision, a written appeal may be submitted within 10 business days to the Board of Trustees.
- If the board plans to address the appeal at their board meeting, the individual will be notified of when and where the meeting will be held.
- The Board of Trustees reserves the right to limit the length of public comments.
- The decision of the board is final.